Shipping & Delivery Policy
At King’s Jamaican Health & Wellness Company Limited, we provide Standard delivery to any address worldwide. This includes addresses within Canada and the United States of America. However, do note that we do not deliver to their Island territories, PO Boxes, military and restricted areas or all naval ports.
ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 5 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.
There is only one delivery option available at this time.
Standard Courier – is available at a charge of $4.99 and it may take up to ten business days for delivery.
Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. Please provide your contact number under the address selected upon checkout in order for the courier company to contact you in case of necessity.
TAXES, DUTIES & TARIFFS
For all international orders, you will need to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.
MODE OF PAYMENTS
We accept payments via VISA/MASTERCARD credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.